Frequently Asked Questions

Therapy FAQs

Clinical Supervision FAQs

Good Faith Estimate Notice (No Surprises Act)

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under the law, health care providers are required to provide clients who do not have insurance or who are not using insurance with an estimate of the expected charges for services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency services, including therapy services. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. You may request a Good Faith Estimate at any time before or during your care.

For questions or more information, visit www.cms.gov/nosurprises.

Website Disclaimer

This website is for informational purposes only and is not intended for crisis or emergency situations. If you are experiencing a mental health emergency, please call 911, go to your nearest emergency room, or contact the Suicide & Crisis Lifeline at 988.

Use of this website or contacting Evergreen Insights does not establish a therapist–client relationship. A therapeutic relationship is only formed after completing intake documentation and receiving confirmation of services.

While therapy can be a valuable and supportive process, outcomes vary by individual and specific results cannot be guaranteed.